How Rootly found clarity and confidence in decision-making

  • 100% automated reports
Rootly
rootly.com

Rootly is the AI-native on-call and incident response platform that empowers engineering teams at companies like NVIDIA, Canva and Replit resolve incidents faster.

Results

  • Investor updates done in 10 minutes
  • Headcount planning powered by real-time data
  • Financial reporting without manual imports (or errors)
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Darren Chu
Darren Chu
Head of BizOps & Strategy
We’re not planning in silos anymore. Everything is connected—and that alignment makes us stronger as a team.

Fully data-driven decisions

At first, financial planning relied on “gut feel and intuition.” Excel worked when the company was small, but manually pulling data from Salesforce, QuickBooks, and Stripe slowed them down. They found themselves spending more time chasing numbers than making decisions.

Runway automated financial data imports, eliminating all manual updates. They could now see real-time trends in hiring needs, revenue, and expenses—without having to dig through spreadsheets.

Impact

  • More confident, data-backed decisions
  • Faster scenario modeling to identify growth opportunities
  • Alignment on financial strategy
We’re not just hiring faster—we’re hiring smarter.
Darren Chu

Investor reporting in 10 minutes

Preparing investor updates used to be a week-long process—from manually wrangling data in spreadsheets to double-checking numbers across multiple platforms.

Runway automatically aggregates Rootly's financials into ready-to-go reports. The team can now pull up-to-date investor reports at a moment’s notice—responding faster to investor requests, and focusing more on actual strategic conversations.

Impact

  • Investor updates now take 10 minutes
  • More time for strategic conversations
  • Zero manual errors
We’re not wasting time chasing numbers anymore. We’re spending that time making better decisions.
Darren Chu

A system that scales with them

Most finance tools are static and rigid—they’re fine for a specific stage of a business, but hard to scale as the business grows.

Runway’s flexible platform—which brings together headcount planning, revenue forecasting, and compensation modeling in one place—adapts as Rootly expands. Darren is already exploring how Runway can integrate marketing data to further optimize their growth strategy.

Impact

  • Future-proof finance system
  • Every department works from the same data
  • Stronger cross-team collaboration
The best tools don’t just solve today’s problems—they grow with you. Runway has already transformed how we operate, and it’s going to help us get to where we’re going next.
Darren Chu
Disclaimer: This customer story is for informational purposes only. Runway makes no warranties, express or implied, in this document.

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