How Superhuman replaced spreadsheet chaos with a scalable financial system

  • 50X-100X efficiency boost
Superhuman
superhuman.com

Back in 2017, Superhuman revolutionized email—by turning it from a daily chore into an experience that made you feel, well, Superhuman.

Results

  • 50X–100X efficiency boost
  • Real-time financial insights
  • Departments now own and build their own scenarios
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Andrew Maher
Andrew Maher
Head of Finance
Runway transformed our finance operations. It wasn't just a change; it was a revolution, echoing Superhuman's commitment to innovation and efficiency.

From spreadsheet overload to a streamlined system

Every budgeting cycle required slicing and dicing financial models across multiple spreadsheet tabs, customizing versions for different departments, and carefully safeguarding sensitive data (like salaries). Each team would then return their version, leaving Finance to manually reassemble the data to gain a complete picture of the business. It was an exhausting, time-consuming process.

Runway integrated their general ledger, HRIS, and other data sources into a single platform. Now, Finance can securely share customized insights with each department without rebuilding spreadsheets—ensuring both transparency and confidentiality.

Impact

  • All data in one place
  • Seamless reporting for different teams
  • Less time lost in spreadsheet busywork
Runway made it incredibly easy to present customized financial insights to various teams, ensuring appropriate transparency and confidentiality.
Andrew Maher, Head of Finance

50X–100X efficiency boost

Superhuman’s finance workflows couldn’t keep up with the company’s growth. Critical processes—like headcount planning, budgeting, and growth forecasting—were painfully slow, requiring hours of manual work just to answer basic financial questions.

With Runway, Andrew and his team now build financial models in seconds. Complex scenario planning—once a major bottleneck—is now fast, collaborative, and intuitive. The finance team can finally respond instantly to inquiries from executives—providing detailed answers and insights quickly.

Impact

  • Hours-long tasks now take seconds
  • Scenario planning happens in real-time
  • Finance team operates at the same speed as the business
We saw our efficiency skyrocket. We’re talking a 50X to 100X improvement. Hours-long tasks now literally wrapped up in seconds.
Andrew Maher, Head of Finance

Making finance a company-wide superpower

Finance used to feel siloed. Departments would rely on Finance for insights, but had no direct (or easy) way to engage with financial data themselves.

Runway enabled self-serve financial planning. Suddenly, department heads—from Sales to Marketing to Operations—could directly interact with real-time data, model out scenarios, and align their plans with the base case or forecast set by Finance.

Impact

  • Departments actively engage in financial planning
  • Departments no longer wait on Finance for every number
  • Everyone operates from the same financial truth
It's fascinating to see our marketing and sales leaders actively building scenarios in Runway. They’ve developed a sense of ownership over the numbers, something that was previously seen as the exclusive domain of finance.
Andrew Maher, Head of Finance
Disclaimer: This customer story is for informational purposes only. Runway makes no warranties, express or implied, in this document.

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